Shipping policy
At HÜR Beauty, we are committed to providing you with the best shopping experience, which includes clear and transparent shipping policies. Please take a moment to review our shipping policy below.
Shipping Methods and Times:
We offer the following shipping methods:
- Standard Shipping: Estimated delivery within 3-7 business days.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- Overnight Shipping: Estimated delivery within 1-2 business days.
Please note that these are estimated delivery times, and actual delivery may vary based on factors such as product availability and shipping destination.
Shipping Costs:
Shipping costs vary depending on the shipping method selected and the destination. Orders over $150 qualify for free standard shipping within the continental United States and Canada.
International Shipping:
We currently offer international shipping to select countries. International shipping rates apply. International customers may be subject to additional customs fees, taxes, or import duties imposed by their local customs authorities.
Order Processing Time:
Orders are typically processed within 1-2 business days. Order processing times may vary during peak seasons or due to high order volumes.
Shipping Restrictions:
Certain products or categories may have shipping restrictions due to legal or safety reasons.
Order Tracking:
Once your order ships, you will receive an email confirmation with a tracking number and instructions on how to track your shipment.
Returns and Exchanges:
Please refer to our Returns and Exchanges Policy for detailed information on returning or exchanging items.
Damaged or Lost Shipments:
In the rare event of a damaged or lost shipment, please contact our customer support team at info@hurbeauty.ca within 2 days of receiving your order. We will work to resolve the issue promptly, which may include issuing a refund or sending a replacement.
Contact Information:
If you have any questions or need assistance with your order, our customer support team is here to help. Please reach out to us at info@hurbeauty.ca.
Terms and Conditions:
For more information, please review our complete Terms and Conditions for all terms related to your purchase.
Updates to the Policy:
We reserve the right to update our shipping policy. Any changes will be posted on this page, and customers will be notified accordingly.
Legal Compliance:
Our shipping policy complies with all relevant laws and regulations governing e-commerce and consumer protection.
Thank you for choosing HÜR Beauty. We appreciate your trust in us and look forward to serving you.
HÜR Beauty Inc
www.hurbeauty.ca
September 7, 2023